Using videos and written self-help guides, our support team guides customers via email to the correct knowledge base article so they can help themselves. We specialize in providing knowledgeable and efficient technical help with security camera equipment purchased from CCTV Camera World. We strongly believe in leaving none of our customers hanging when they need technical support. While all of these reasons are true, and we are affected by those same unfortunate events at the present time, our principles have proved to be enduring. "Due to pandemic COVID-19, factories closed in China early 2020, uncertainty with tariffs, political situation and market changes challenges has made it very difficult for us to continue doing business." In a public statement on their website Q-See states the reasons for closure are: Information outlined below is required in writing to suggest a suitable replacement. Select that you have not made a purchase from us in order to submit the form.
The best way to assist you with replacing your QSee equipment is by emailing our technical support department filling out our tech support form here.
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Please note we are in no way related to Q-See, and there are no free replacements. If you visit you will find a message stating they are closing their doors for good on January 31, 2021, and leaving their customers hanging to find ways to ensure their security camera systems are still remotely viewable after the cloud services are terminated at the end of January. According to the BBB profile about QSee their support was non-existent. Unfortunately such low prices only mean one thing, i.e. For the last 18 years they were in business, you could find their products in Costco, Amazon, and Newegg at low-low prices. QSee Corporation was a fairly large corporation based in California that specialized in low-cost surveillance products for the home consumer and small business market. Q-See is the latest business in the CCTV industry to go out of business because of their ill-fated business practices. Unsurprisingly the closure of one of the largest competitors of ours was a long time coming.
Large corporations that prioritize sales volume over quality of their products and support are on shaky grounds.
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